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K-Export AI — Buyer Terms of Sale

Version: 1.2 Effective date: 2 October 2026

1. Who you are buying from

K-Export AI is operated by Onaru Co., Ltd. (주식회사 온아루) ("Onaru", "we", "us"), a company incorporated in the Republic of Korea, business registration number 778-86-04025, registered address: Room 308 (P20), 3F, Dankook Plaza, 172 Jukjeon-ro, Suji-gu, Yongin-si, Gyeonggi-do, Republic of Korea. Contact: contact@k-exportai.com.

Onaru is the seller of every vehicle sold on K-Export AI. We source vehicles from dealers and owners in Korea, buy each vehicle in our own name, and resell and export it to you. Your contract is with Onaru only. You have no contract with, and no claim against, the vehicle's previous owner, and you agree not to contact them.

These Terms apply to every purchase made through K-Export AI (k-exportai.com and its subdomains, and our official WhatsApp and email channels).

2. Definitions

  • Vehicle — a used vehicle described in a Listing.
  • Listing — the vehicle page on K-Export AI, including photos, description and documents.
  • Order — a purchase of one or more Vehicles going to the same Destination Port, covered by one Invoice.
  • Invoice — the written invoice we issue to you for an Order. It lists each Vehicle and its price, the shipping mode, the Destination Port and the currency (USD or EUR).
  • Payment 1 (Vehicle Price) — the total price of all Vehicles on the Invoice.
  • Payment 2 (Shipping & Export Fee) — the price of Korean export clearance and sea freight to the Destination Port for the Order, as stated on the Invoice.
  • Destination Port — the port named on the Invoice.
  • ETA — the estimated date the vessel arrives at the Destination Port, as last notified to you in writing.
  • Business Day — a day on which banks are open in the Republic of Korea.

3. Eligibility

You must be at least 18 years old and give us accurate name, contact and country information. You may buy as an individual or for a business. We may refuse any sale, including where we cannot verify your identity or payment, or where the sale would breach sanctions, anti-money-laundering or export laws.

4. Prices, estimates and the Invoice

  • Our vehicle prices are set in Korean won (KRW). The USD price shown on a Listing is an estimate converted at a recent exchange rate.
  • The shipping range shown on a Listing is an estimate. Freight rates change with the container and shipping market.
  • Only the Invoice is binding. It states, in the Invoice currency (USD or EUR), the price of each Vehicle and the exact Payment 1 and Payment 2 amounts for your Order and Destination Port.
  • An Invoice is valid for 5 Business Days. After that we may reissue it at current rates.
  • We are not bound by an obvious error in a Listing or Invoice. If we find one, we will tell you and issue a corrected Invoice, which you may accept or decline.

5. How a purchase works

  1. You ask to buy one or more Vehicles. We confirm they are available and send you an Invoice.
  2. You pay Payment 1, alone or together with Payment 2 (Section 6).
  3. The contract is formed when we confirm in writing (by email or WhatsApp) that we have received Payment 1. Before that confirmation, neither party is bound, and the Vehicles may be sold to someone else.
  4. We buy each Vehicle from its Korean owner, take possession of it, mark it Sold, and notify you.
  5. We send you the commercial invoice and the Korean export documents by DHL (Section 12).
  6. We clear the Vehicles for export and ship them to the Destination Port. We may do this before Payment 2 is received.
  7. We notify you of the ETA in writing, and of any change to it.
  8. If you have not paid it yet, you pay Payment 2 no later than 7 days before the ETA.
  9. Once the Order is paid in full, we release the bill of lading or telex release (Section 12).

6. Payment

  • Each Invoice is in USD or EUR. Pay in the Invoice currency, by bank transfer, to the Onaru bank account printed on the Invoice.
  • You may pay in one of two ways:
    • (A) Payment 1 and Payment 2 together (recommended); or
    • (B) Payment 1 first, then Payment 2 later.
  • Payment 2 is due no later than 7 days before the ETA.
  • Never pay any other person or account. We will never ask you to change bank details by message. If you receive such a request, do not pay, and contact us at contact@k-exportai.com. We are not responsible for money sent to any account other than the one on our Invoice.
  • You pay all fees charged by your bank and intermediary banks. The amount we receive must equal the Invoice amount. Any shortfall must be paid before we proceed.

7. If we cannot buy a Vehicle

If, after we receive Payment 1, we cannot buy a Vehicle for any reason (for example, the owner sold or withdrew it), we will refund the price of that Vehicle in full within 7 Business Days, to the account it came from, with no deduction. The other Vehicles on the Order go ahead. If you prefer, and we agree, we may apply the payment to another vehicle instead. If removing the Vehicle lowers Payment 2, we issue an updated Invoice and refund any amount you overpaid. If we cannot buy any Vehicle on the Order, we also refund in full any Payment 2 you have paid. A full refund is your only remedy in this situation.

8. If you cancel

  • Before Payment 1: you may cancel at no cost.
  • After Payment 1: you may cancel one or more Vehicles, or the whole Order. We have already bought the Vehicles for you, so there is no automatic refund. We will try to resell each cancelled Vehicle. Once it is resold, we will refund the price you paid for that Vehicle minus: any loss on resale, and the storage, transport, fees and other reasonable costs we incurred for it. We will give you a written breakdown. If you cancel the whole Order, or if cancelling lowers Payment 2, we will refund in full the part of Payment 2 you paid and we have not yet spent.
  • After loading: a Vehicle can no longer be cancelled once it is loaded for shipping. Section 9 applies.

9. Late Payment 2

Payment 2 is due no later than 7 days before the ETA (Section 6). We send you payment reminders.

If we have not received Payment 2 by that deadline:

  • we keep holding the bill of lading or telex release; and
  • all costs at the Destination Port, including port, storage, demurrage and container detention charges, are yours.

If Payment 2 is still unpaid 14 days after the Vehicles arrive at the Destination Port, we may give you formal written notice and then resell the Vehicles, at the Destination Port or elsewhere. From the resale proceeds and Payment 1 we deduct: the shipping and export costs, all destination costs, the resale costs, and any loss on resale. We refund any balance to you and give you a written breakdown.

10. Shipping, risk and ownership

  • We handle Korean export clearance and arrange sea freight to the Destination Port. Unless the Invoice states otherwise, delivery is CFR (Incoterms® 2020), Destination Port.
  • Shipping is either per Vehicle, or by a full 20ft or 40ft container, as stated on the Invoice.
  • Risk of loss or damage passes to you when the Vehicle is loaded on board the vessel in Korea. Marine insurance is not included unless it appears on the Invoice. We strongly recommend you insure the Vehicle.
  • Ownership passes to you once we have received Payment 1 and Payment 2 in full. We may load and ship the Vehicles before Payment 2 is received, but we hold the bill of lading or telex release until the Order is paid in full. When several Vehicles travel in one container, one bill of lading covers them all and is released only when the whole Order is paid.
  • Sailing and arrival dates are estimates. We are not liable for delays caused by shipping lines, ports, weather, customs or other causes outside our control.
  • At the Destination Port, unloading and port charges, customs duties, import taxes, clearance, inspection and registration are your responsibility and cost, unless the Invoice states otherwise.

11. Import rules in your country

You are responsible for making sure the Vehicle can legally be imported and registered in your country. Rules on vehicle age, steering side, emissions and similar matters vary and change. Any compliance information on K-Export AI is general guidance only, may be out of date, and is not legal or customs advice. If your country refuses the import, that is not a ground for a refund.

12. Documents

After we receive Payment 1, we send you by DHL:

  • the commercial invoice;
  • for each Vehicle, the Korean export deregistration certificate (수출말소사실증명서); and
  • for each Vehicle, a copy of the Korean vehicle registration.

After the Order is paid in full, we provide the bill of lading, or a telex release.

We send the original bill of lading by courier, or issue a telex release, at our choice.

13. Vehicle condition

  • All vehicles are used and sold as is, in the condition shown in the Listing and its photos and documents at the time of your Invoice. Normal wear for the vehicle's age and mileage is expected.
  • We give no warranty of roadworthiness, fitness for a particular purpose, or remaining life of any part. Our only promise is that the Vehicle materially matches its Listing.
  • Before paying, you may ask us for additional photos or video of any part of the Vehicle. We recommend you do so.
  • Mileage is as shown on the odometer and the Korean registration records.
  • Listing descriptions may be machine-translated. If anything in a Listing is unclear, ask us before you pay.

14. Claims

  • If the Vehicle materially differs from its Listing, you must notify us in writing within 7 days of the Vehicle's arrival at the Destination Port, with photos or video. Late claims will not be accepted.
  • We will investigate. If your claim is valid, we will choose one remedy: reimbursing a reasonable repair cost, or a partial refund. Our total liability is limited to the price of the affected Vehicle.
  • These are not covered:
    • damage or loss after risk has passed to you (claim against the carrier or your insurer);
    • wear-and-tear items;
    • anything visible in the Listing, or disclosed to you before payment;
    • problems caused by handling, storage or use after arrival.

15. Communication

All communication about your purchase goes through K-Export AI: the platform, our official WhatsApp number, or contact@k-exportai.com. Messages may be translated automatically. Instructions or changes are only valid if they come from these channels.

16. Prohibited conduct

You may not use K-Export AI for fraud, money laundering, sanctions evasion or any unlawful purpose, or give false identity or payment information. If you do, we may cancel your purchase. Where the law allows, we will refund what you paid, minus our costs.

17. Limitation of liability

To the fullest extent permitted by law:

  • our total liability to you for a purchase is limited to the amounts you paid us for that Vehicle; and
  • we are not liable for indirect or consequential loss, such as lost profit, lost business, or resale value in your country.

Nothing in these Terms limits liability that cannot legally be limited, including liability for our intentional misconduct or gross negligence.

18. Events outside our control

We are not liable for failure or delay caused by events beyond our reasonable control. These include war, sanctions, government action, port closure, strikes, natural disasters, epidemics and shipping-line failure. If such an event prevents the sale before we have bought the Vehicle, Section 7 applies.

19. Personal data

We handle your personal data as described in our Privacy Policy at k-exportai.com/privacy.

20. Changes to these Terms

We may update these Terms. The version that applies to your purchase is the one in force when we confirm receipt of your Payment 1. Later changes do not affect purchases already made.

21. Governing law and disputes

  • These Terms are governed by the laws of the Republic of Korea. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.
  • Any dispute falls under the exclusive jurisdiction of the Suwon District Court, Republic of Korea.
  • These Terms are published in English and French. If the two versions differ, the English version prevails.

22. Contact

Onaru Co., Ltd. (주식회사 온아루) Room 308 (P20), 3F, Dankook Plaza, 172 Jukjeon-ro, Suji-gu, Yongin-si, Gyeonggi-do, Republic of Korea Email: contact@k-exportai.com